Privacy Policy

1. Introduction

Your privacy is important to us. This policy explains how House of Vaelora collects, uses, and protects your information in compliance with Indian data protection guidelines.

2. Information We Collect

Personal information: Name, email, phone number, billing & shipping address, payment details.

Automatically collected data: IP address, device details, browsing behaviour, cookies.

3. How We Use Your Information

To process, ship, and deliver your orders.

To communicate order updates and support.

To improve website performance and user experience.

To send promotional emails or offers (only if you opt in).

To detect and prevent fraud or unauthorized activity.

4. Sharing Your Information

Your information may be shared with:

Payment processors

Courier & shipping partners

Website hosting, analytics, and support services

We do not sell or rent your personal information to any third party.

5. Cookies & Tracking

We use cookies to:

Improve browsing experience

Remember preferences

Analyse website traffic

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We use industry-standard security measures to protect your data. However, no online transmission is fully secure, and we cannot guarantee 100% safety.

7. Your Rights

You may:

Request access to your data

Correct inaccuracies

Request deletion (where legally allowed)

Opt out of marketing communications

Contact us at houseofvaelora@gmail.com to exercise these rights.

8. Data Retention

We retain your information only as long as necessary for legal, business, and accounting purposes.

9. Third-Party Links

Our website may contain external links. We are not responsible for their privacy practices or content.

10. Updates to Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.